Data Security

Zpoker Privacy Policy – Your Data is Completely Safe with Us

Protecting the trust you place in zpoker when sharing your personal data is our highest responsibility. On this page, learn what information we collect, why we collect it, and how it is kept safe.

Last updated: January 2026 SSL Encrypted Written in Bengali ~10 min read

Your Privacy

Our top priority.

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Table of Contents
This Privacy Policy January 1, 2026 Effective from the date shown. You will be notified in advance at your registered email address if any changes are made.

Welcome to zpoker. We know people have a lot of questions about sharing personal information online — and that's exactly why this Privacy Policy was written: to give you a clear, straightforward understanding of what happens to your data.

Zpoker operates as a responsible platform. Protecting your data is not just a legal obligation — it's an ethical commitment we take seriously.

1

What Information We Collect

Zpoker only collects information that is strictly necessary to operate the platform. We never ask for data we don't need.

Information collected directly from you:

  • Identity Information: Full name, date of birth, and gender.
  • Contact Information: Email address, mobile number, and current address.
  • Account Information: Username, password (stored in encrypted form).
  • Financial information: Payment method details (full card numbers are never stored).
  • Identity Verification Information: A copy of your national ID or passport (as part of the KYC process).

Automatically Collected Information:

  • Device Information: Device type, operating system, browser version.
  • Log Information: Login time, IP address, session duration.
  • Usage Data: Games played, time spent, and transaction history.
  • Cookies & Tracking Data: This is covered in detail in the Cookies section.
What We Never Collect: Your full bank account details, card CVV numbers, or any sensitive information not required for gaming services.
2

How Your Data Is Used

Zpoker never uses your data for unnecessary purposes. The specific use of each piece of information is clearly outlined below:

Data Type Purpose of Use Legal Basis
Identity Information Account management, KYC verification Contractual obligations
Contact Information Support, notifications, and security alerts Legitimate Interest
Financial Information Payment processing, fraud prevention Contractual obligations
Usage Data Platform improvement, personalized experience Legitimate Interest
Log & Device Information Security monitoring and account protection Legitimate Interest

We use your data to offer more relevant promotions and game recommendations. This is entirely optional — you can unsubscribe from marketing emails at any time.

3

Data Sharing & Third Parties

Zpoker Never sells your data. However, limited data may be shared with certain trusted third parties to operate our services:

  • Payment processors: Only the minimum information required to process transactions. These parties follow their own privacy policies.
  • Game providers: Anonymized user IDs may be shared for game operation purposes.
  • Cybersecurity services: Log data analysis to prevent fraud and hacking.
  • Law Enforcement Agencies: In cases of court orders or legal obligations.
Important: Before sharing any data with third parties, we verify that they maintain the same level of privacy protection and will use the information solely for the specified purpose.
4

Our Security Measures

Zpoker uses world-class technology to keep your data secure. Security is not a one-time task; it is our everyday responsibility.

  • 256-bit SSL/TLS Encryption: All data exchanges take place over fully encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification for added account security.
  • Regular security audits: Third-party security experts conduct regular system audits.
  • Data masking: Sensitive data (such as card numbers) is stored in masked form within our systems.
  • Access Control: Only authorized personnel have access to specific data.
  • 24/7 Monitoring: 24/7 monitoring system to detect unusual activity.
Your role matters too: Use a strong password, never share it with anyone, and report any suspicious activity to us immediately.
5

Cookies & Tracking Technologies

Cookies are small data files stored in your browser. They help the site remember your preferences and run more smoothly.

Types of cookies we use:

Essential Cookies (Always Active)
Functional Cookies
Analytics Cookies (Optional)
Marketing Cookies (Optional)
  • Essential Cookies: Maintaining login sessions and storing security tokens. These cannot be disabled, as the site will not function properly without them.
  • Functional Cookies: Remembering your language preference and game settings.
  • Analytics Cookies: Understanding which pages are used most to improve our services.
  • Marketing Cookies: Showing ads tailored to your preferences.

Optional cookies can be disabled at any time through your browser settings.

6

Your Data Protection Rights

You have full control over your personal data. In line with international data protection standards, zpoker grants you the following rights:

👁️
Right to Access

You may request to know what information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

⛔
Right to Restrict Processing

You may request that we limit the processing of your data for specific reasons.

📦
Right to Data Portability

You may request a copy of your personal data.

🙅
Right to Object

You may opt out of marketing or profiling at any time.

To exercise this right, email us at privacy@zpoker.biz Write to us. We typically respond within 30 days.

7

How Long We Retain Your Data

Zpoker does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements:

  • Account Information: For the duration of active account. 5 years after closure (legal requirement).
  • Financial Transaction Records: 7 years from the date of the last transaction.
  • KYC Documents: 5 years after account closure.
  • Communication Records: 3 years from last contact.
  • Log Files: Up to 1 year, after which it is automatically deleted.
These retention periods are set in accordance with international financial regulations and anti-money laundering laws. zpoker does not retain data beyond these limits on its own accord.
8

Protection of Children and Minors

Zpoker is strictly not intended for minors. We do not collect personal information from anyone under the age of 18.

  • Date of birth is verified at the time of registration.
  • Proof of age may be requested in cases of suspicion.
  • If any minor's information is found on an account, the account will be immediately closed and the data deleted.
  • If parents have concerns, they can reach us at privacy@zpoker.biz.
9

Contact & Complaints

Our dedicated privacy team is always available to handle any questions, concerns, or complaints related to this Privacy Policy.

Email: privacy@zpoker.biz

Live Chat: Available 24/7

Response Time: Up to 3 business days by email, typically 3 minutes via chat.

This Privacy Policy was last reviewed in January 2026. Any future changes will be communicated on this page and via your registered email.

Why Your Data Is Safe with zpoker

We protect your privacy on two fronts — technology and policy.

End-to-end encryption

Every piece of data between your device and our servers is encrypted with 256-bit SSL. No outside party can read it.

Strict Access Controls

Only authorized personnel can access specific data. Every access is logged and regularly audited.

Data is never sold

Zpoker will never sell your personal data to third parties — under any circumstances. That is our commitment.

Active Threat Monitoring

Our automated system monitors for suspicious activity 24/7. You will receive an instant alert if an unusual login is detected.

Transparent Data Policy

Every piece of information we collect is clearly explained — why it's needed and how it's used. No vague language, no hidden motives.

You're in Full Control

You have the right to view, correct, or delete your data — and we are obligated to act on any request you make at any time.

Frequently Asked Questions

Common questions about gaming and betting.

The minimum bet amount varies by game type. Here is a general overview:

  • Sports Betting: Usually starting from ৳20. Some premium events require a minimum of ৳50.
  • Live Casino (table games): Starting from ৳50. The minimum may be higher when seats are limited.
  • Slots: Starting from ৳10 per spin.
  • Crash Games (Aviator, JetX): From ৳10 per round.
  • Teen Patti & Andar Bahar: Starting from ৳20.

Minimum bet amounts are subject to change at any time, especially during tournaments or special events. Please confirm the details for a specific game before playing.

Wagering or flow-through means you must place a specified amount of bets using the bonus funds before you can withdraw them.

Let's walk through an example:

  • Say you deposit ৳1,000 and receive a ৳1,000 bonus.
  • If a bonus has a ×20 wagering requirement, you must place a total of ৳1,000 × 20 = ৳20,000 in bets.
  • This ৳20,000 bet can be placed using deposited funds, bonus funds, or winnings.
  • The bonus balance becomes eligible for withdrawal only after all wagering requirements have been met.

A few important points:

  • Not all games contribute equally toward wagering requirements. Slots typically count at 100%, while table games are usually counted at 10–20%.
  • If you withdraw before completing the wagering requirements, both the bonus and any winnings derived from it will be forfeited.
  • Each bonus has its own wagering requirements and expiry. See the offers page for full details.

If you have any questions Help Center Ask us via live chat.

Play with Confidence — Your Data is Fully Secure

Register with zpoker and enjoy a world-class gaming experience backed by top-tier security.

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